FAQ

Our 4 stage Reverse Osmosis De-Ironizing system works by removing all the tap waters minerals and impurities before it touches your windows/solar panels, this is done by filtering the water through a series of special membranes and sediment filters, the system is pump fed and battery powered keeping the psi at 100, this allows us to spotlessly clean your windows without the need for harsh chemicals that cause damage and often leave water spots on the windows, it also allows us to not have to rely on your lower tap water pressure (40-60psi in Perth) which causes inpurities to remain in other systems that are not powered by lithium batteries.

In short, Yes, we always prefer to use the site water supply as our equipment works to their full potential using tap fed water rather than tank fed water, this has been reflected in the hourly rate given but also rest assured our equipment is extremely efficient.

Whether its the window/solar cleaning service or the pressure washing service, you can take peace of mind that not only will we use less water than most other practices but that we have also reflected the small cost to the customer within our hourly rate/quoted works.

Absolutley, we are more than happy to give you a fixed price quote or hourly rate quote as required, for fixed price quoting we may need further information from you such as photos, sizes etc or we're more than happy to do a free site visit to evaluate the work involved and give you an accurate quote, for larger commercial jobs we would always advise a site visit to get you the best price possible and give you the best service possible but for small commercial or residential jobs we should more than likely be able to quote without the need for a visit if you are happy for us to do that.

Check out our SERVICES/PRICES menu for further information.

Yes, we offer easy to understand quoting without the endless T&C's, whether thats exterior only window cleaning, interior & exterior window cleaning, tracks & flyscreens included or not and any other service you require personalising, we've got your back.. whether its pressure washing, gutter cleaning or windows/solar, just let us know what service(s) you require are and what specifications you'd like and we'll do the rest.

Check out our SERVICES/PRICES menu for an understanding of what we do and how much it'll cost but also feel free to contact us for a tailor-made service.

Yes, we are fully insured with a $20 million public liability insurance policy, our insurance policy covers all aspects of the services we provide.

On top of that we have all the relevant licences & qualifications needed to carry out the work we do.

We cover all areas of Perth Metro including North and South of the river.

Our coverage generally goes from Two Rocks right down to Coogee and right over to Glen Forrest but we are more than willing to travel further should the job cost be worth the travel so please feel free to contact us to discuss this further should you require our services further afield.

Generally speaking, no, unless its a servere storm (at which point we will call ahead to discuss) we will always turn up and complete the requested works, rain in Perth is generally extremely clean and doesnt affect the cleanliness of your windows whilst being cleaned, that being said if you'd prefer to re-arrange the job due to rain we will always facilitate the request.

We cover most sized properties, we use pure water pole fed systems which enable us to clean upto 3-4 storeys from ground level with ease, for the larger buildings we have access to scissor/boom lifts and are fully qualified and insured to use this type of equipment along with harnesses and temporary roof anchors.

We cover everthing from small houses, shop fronts and mutli-storey houses right up to multi-storey office blocks, strata and apartment blocks.

Ring, text or email to discuss your requirements and we'll do our upmost to facilite your needs.

Yes, we cover all aspects of window cleaning including tracks, flyscreens and sills should you require it, we cusomize each job to your requirements.

Note: We can also remove security screens if required/possible to remove.

Yes, we will clean windows internally and externally as well as the sills, frames, tracks and flyscreens as and when required by the customer.

Absolutley not, we understand people have busy lives so can't be at the property all the time, we are an honest and trustworthy company that strives to protect and treat your propety as if it were our own.

All we ask is that we have access to the job area and access to the water supply, we will always leave your property in a clean and safe manner upon exiting.

Please give us a call to discuss your access requirements should you need to and we will endevour to meet your needs at all times.

We generally take payment upon completion or prior payment for residential work.

Commercially speaking, we normally work on a "EOM plus 30 days" tax invoicing structure.

Yes, we're happy to sub contract our services to other companies, please contact us to discuss your requirements and we'll be more than happy to help meet your needs.

Yes, we use the best chemicals on the market in order to remove various stains such as graffiti, oil stains and bore stains on glass, brickwork, concrete and most other surfaces whilst protecting and maintaining your property to the highest standard.

We do seal driveways using the best sealers on the market, this isn't done as a standard on all pressure washing jobs but its absolutley something we can do for you if required, it's always best to have your driveway pressure washed before sealing it so if this is something you require please call and discuss this with us and we can incorporate it into your pressure washing job, please click the SERVICES/PRICES menu for estimated prices on sealing.

We power wash pretty much all plant vehicles from mini diggers to mine sized dozers, we use a mix of medium and high powered pressure washers along with high quality cleaning agents to clean every available inch of the exterior of the vehicle before turning our attention to the inside and giving that a good clean out, we also disinfect the inside after cleaning which leaves the plant clean and ready for the next job.

We come to you with all the cleaning and safety equipment needed to carry out the job to your requirements in a safe & courteous manner, we'll have all the PPE required to enter any sites or yards and we'll carry out any risk assesments/paperwork and inductions necessary for access, all we need is a water supply nearby and we'll take care of the rest.

We recommend having your windows cleaned monthly or quarterly depending on your area, if you are in an area where a lot of building work is going off or a property close to the beach you may want monthly cleans, at the very least we recommend 8-12 weekly cleans to maintain clean windows.

Speak to us about long term bookings and we'll happily assist you in finding the perfect time for us to periodically clean your windows.

We take cash, bank transfer or EFTPOS card payment, please note that if you pay using EFTPOS theres a 1.4% (in person) - 1.7% (over phone) card charge.

If it's a residential job we require payment immediately after the completion of works or prior to works being carried out and a payment receipt will be emailed/posted to you, if its a commercial job we work on a "EOM plus 30 days from invoice date" basis.

Absolutely, we take safety of our commercial & residential customers/staff extremely seriously and have working practices in place to protect both ourselves and our clients, we are well versed on general site rules and inductions for commercial sites and we are able to provide JSA and SWMS upon request.

Please feel free to contact us to discuss any site specific safety requirements further and we will of course make sure these rules are followed whilst we are on your site(s).

LOCATIONS COVERED (7 days a week)

Guilderton, Woodridge, Two Rocks,  Yanchep, Gingin, Neergabby, Yeal, Bambun, Chittering, Lower Chittering, Muchea, Toodyay, Wanneroo, Eglinton, Alkimos, Carabooda, Butler, Jindalee, Quinns Rocks, Merriwa, Ridgewood, Nowergup, Neerabup, Clarkson, Mindarie, Tamala Park, Burns Beach, Kinross, Iluka, Currambine, Joondalup, Tapping, Carramar, Banksia Grove, Ashby, Sinagra, Mariginiup, The Vines, Ellenbrook, Wangara, Ocean Reef, Mullaloo, Hillarys, Brabham, Dayton, Bennett Springs, Malaga, Ballajura, Balcatta, Duncraig, Karrinyup, Osborne Park, Morley, Bayswater, Bassendean, Midland, Midvale, Swan View, Glen Forrest, Parkerville, Stoneville, Mundaring, Sawyers Valley, Chidlow, Bushmead, Mount Lawley, Perth, Perth CBD, West Perth, East Perth, North Perth, South Perth, Subiaco, City Beach, Scarborough, Innaloo, Wembley Downs, Floreat, Leederville, Maylands, Belmont, Cloverdale, Perth Airport, High Wycombe, Maida Vale, Gooseberry Hill, Piesse Brook, Canning Mills, Karragullen,  Roleystone, Kelsmscott, Gosnells, Thornlie, Canning Vale, Cannington, Willeton, Booragoon, Mosman Park, Nedlands, Claremont, Crawley, Swanbourne, Cottesloe, Leighton, Fremantle, Melville, Attadale, Bicton, Applecross, Como, Victoruia Park, Bentley, Kewdale, Forrest Field, Welshpool, Winthrop, Murdoch, Leeming, Willeton, Parkwood, Maddington, Martin, Huntingdale, Kardinya, Hamilton Hill, South beach, Beaconsfield, Hilton, Coolbellup, North Lake, Karragullen, Spearwood, Coogee, Bibra Lake, Yangebup, Cockburn, Jandakot, Sucess, Treeby, Harrisdale, Southern River, Champion Lakes, Kelmscott, Jarrahdale, Armadale, Beeliar, Henderson, Wattleup, Hammond Park, Aubin Grove, Banjup, Haynes, Hilbert, Mount Richon, wungong, Bedfordale, Darling Downs, Oakford, Wandi, Mandogalup, Hope Valley, Orelia, parmelia, Casuarina, Cardup, Byford, Karrakup, Serpentine, Mardella, Balvadis, Warnbro, Cooloongup, Rockingham, Shoalwater, Safety Bay, Wellard, Whitby, Port Kennedy, Hopeland, Keysbrook, Karnup, Golden Bay, Singleton, Keralup, Madora Bay, Lakelands, San Remo,Meadow Springs, Parklands, Mandurah, Sherwood, Silver Sands, Greenfields, Barragup, Nambeelup,